Skip to main content
PewExchange

Privacy Policy

Last updated: January 12, 2026

1. Introduction

PewExchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our classifieds platform.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Email address
  • Display name
  • ZIP code
  • Payment information (processed by Stripe)
  • Photos and descriptions of items you list
  • Messages sent through our platform

Automatically Collected Information

When you use our Service, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

4. AI Processing

We use artificial intelligence (Claude by Anthropic) to analyze photos of items you upload to help generate listing titles and descriptions. This processing helps make listing items faster and easier.

  • Photos are processed to identify item type, brand, and condition
  • AI-generated descriptions can be edited before publishing
  • We do not sell AI-processed data to third parties

5. Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Your display name, ZIP code, and listing information are visible to other users
  • Service Providers: We share information with third parties who perform services on our behalf (Supabase, Stripe, Resend)
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent

9. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Third-Party Services

Our Service integrates with the following third-party services:

  • Supabase: Database and authentication
  • Stripe: Payment processing
  • Anthropic (Claude): AI image analysis
  • Resend: Email notifications

11. Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@pewexchange.com.